Key Rewards Members
We truly appreciate the value of taking care of our past clients, and we have implemented various strategies to ensure their satisfaction and maintain a strong relationship with them.
First and foremost, we prioritize regular communication with our past clients. Whether through personalized emails, phone calls, or even traditional mail, we make an effort to check in, provide relevant updates, and genuinely inquire about their well-being. Our clients' happiness and peace of mind are of utmost importance to us.
In addition to staying connected, we strive to be a reliable source of expertise for our past clients. We consistently share market updates, neighborhood news, home maintenance tips, and real estate trends to keep them informed and empowered. We want our clients to rely on us as a trusted resource in all matters related to real estate.
Even after a transaction is complete, our dedication to our clients doesn't waver. We remain available to answer any questions, offer guidance, and connect them with reputable service providers such as contractors, landscapers, or interior designers. Our commitment to their satisfaction goes beyond the transaction itself.
We believe that every relationship is special, and we make it a point to remember important dates in our clients' lives, such as birthdays or the anniversary of their home purchase. Sending personalized greetings or small tokens of appreciation is our way of showing that we value their trust and the relationship we've built together.
Our enthusiasm for building connections extends to hosting client appreciation events. Throughout the year, we organize various gatherings, including themed celebrations, holiday parties, quarterly client events, like our highly anticipated pool party. These events provide an opportunity to reconnect with our clients, express our gratitude, and create lasting memories.
Feedback is crucial to our growth, and we actively seek input from our past clients. By understanding their experiences working with us, we can continuously improve our services and address any areas that may require enhancement. Their insights are invaluable to us.
Last but not least, we believe in acknowledging and rewarding the loyalty and support of our clients. When they refer our services to others, we express our gratitude by upgrading them to our VIP status (Very Important Partner). As a VIP you will have an opportunity to win quarterly giveaways, IN ADDITION to the Key Rewards’ giveaway. Each referral you give throughout the year also gives you an entry to win the ultimate end of year giveaway! When your referral closes, your entry into the end of year giveaway is doubled! This is our way of demonstrating that their support is greatly appreciated and valued.
At the core of our business philosophy is the genuine care and dedication we have for our past clients. We firmly believe that by prioritizing their satisfaction, providing ongoing value, and fostering meaningful relationships, we can ensure their loyalty and create a positive impact that extends beyond a single transaction.
Mission Statement:
Brenkus Realty Network’s philosophy is simple: clients come first. They pledge to be in constant communication with their clients, keeping them fully informed throughout the entire buying or selling process. They believe that if the client is not left with an amazing experience, they haven’t done their job. Brenkus Realty Network doesn’t measure success through achievements or awards, but through the satisfaction of their clients.
